Frequently asked questions
Quick answers to common questions about quotes, payment, and bookings.
Enter your pickup and dropoff postcodes on the booking page, choose your move size and date, and you will see an instant price. No sign-up required.
You can get a quote and reserve your slot without paying. Payment is taken when you confirm your booking. We accept card and other secure methods.
Yes. Once your driver is assigned, you can track their location in real time so you know when to expect them.
We operate across the UK. Enter your postcodes on the booking page to check availability and get a quote for your area.
You can cancel or reschedule from your dashboard or by contacting us. Our cancellation policy depends on how close you are to the move date—see your booking confirmation for details.